I recently bought this TV and even with an HDMI 2.1 cord and the 2.1 setting, it still is only getting 60HZ even from the ports that say they get 120Hz. What could I be missing? Thanks null

Question

FernandoL · Accepted Answer

Is the source capable of 120hz? Did you turn on 120 hz in the tv settings? Needs to be manually turned on.

TCLExpert · Answer

In order for us to better assist, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Thank you, TCL Customer Support

“I recently bought this TV and even with an HDMI 2.1 cord and the 2.1 setting, it still is only getting 60HZ even from the ports that say they get 120Hz. What could I be missing? Thanks”

1-2 of 2 Answers