Purchased a 55R646 a few days ago and overall great tv and picture quality. After installing all available updates, tv still locks up to black screen
when using and switching apps. Requires unplug and slow reboot to get it too work a couple times a day. null

Question

Purchased a 55R646 a few days ago and overall great tv and picture quality. After installing all available updates, tv still locks up to black screen
when using and switching apps. Requires unplug and slow reboot to get it too work a couple times a day. null

tomcat980 · Accepted Answer

I have the same tv with no issues
Return for a different one

TCLExpert · Answer

This is rather odd. In order for us to better assist, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Thank you, TCL Customer Support

Answered by TCLExpert 4 years ago

“Purchased a 55R646 a few days ago and overall great tv and picture quality. After installing all available updates, tv still locks up to black screen when using and switching apps. Requires unplug and slow reboot to get it too work a couple times a day.”

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