“We’ve had this tv a couple weeks and it’s constantly disconnecting from the internet. Our old TV didn’t have this problem. Is this a known issue? We’re preparing to return it.”

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• not a TV problem. it's your router or internet.

  Answered by EdwardR 2 years ago

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• This is rather unusual. In order for us to better assist, please reach out to us at [email protected] with your contact information and a description of what you need help with. Thank you, TCL Customer Support

  Answered by TCLExpert 2 years ago

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