Questions & Answers

Q: QuestionWhat is the refresh rate of the TV?

• A:Answer The refresh rate of this LED display is 120Hz.

Q: QuestionWhat is the purpose of the TCL AIPQ PRO Processor?

• A:Answer The TCL AIPQ PRO Processor intelligently optimizes the color, contrast, and clarity for an unrivaled 4K HDR experience.

Q: QuestionCan you listen to the sound/music from the tv while the art is displayed?

Asked 1 month ago by Breland.

• A:Answer This TCL TV currently does not support that. Hope this helps! Thank you, TCL Customer Support

  Answered 1 month ago by TCLExpert

  
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Q: QuestionCan I buy another frame and from who do I buy that will accessorize the TV?

Asked 8 months ago by Blair.

• A:Answer Currently, only the white bezel and additional birch snap-on frame are available. Hope this helps! Thank you, TCL Customer Support

  Answered 8 months ago by TCLExpert

  
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Q: Questionmy 85 inch TCL next frame will not turn off

Asked 9 months ago by PhreddieM.

• A:Answer In order for us to better assist, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Thank you, TCL Customer Support

  Answered 9 months ago by TCLExpert

  
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Q: QuestionDoes this TV have a mortion detector feature..........so that the TV goes dark when no motion is detected in the room If not, which tv brand offers this motion detection feature? how wide is the frame? Can a wider frame be bought that fits?.

Asked 9 months ago by 9999.

• A:Answer This TV does not feature a motion detector. This TV is designed to be used with the snap-on light birch frame that comes with it. Hope this helps! Thank you, TCL Customer Support

  Answered 9 months ago by TCLExpert

  
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Q: Questionis this tv compatible with traditional wall mounts?

Asked 1 year ago by Eduardo.

• A:Answer This TV is designed to be used with the wall mount that comes in the box. Hope this helps! Thank you, TCL Customer Support

  Answered 1 year ago by TCLExpert

  
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Q: QuestionCan the TV be purchased with a Black frame or only white

Asked 1 year ago by kbarbati.

• A:Answer It comes with a sand gold color frame free of charge unlike the samsung frame

  Answered 11 months ago by JTTTVerified Purchase

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Q: QuestionIs mounting hardware included?

Asked 1 year ago by Sc.

• A:Answer Yes this TV comes with a specialized TV mount designed for the TV. Hope this helps! Thank you, TCL Customer Support

  Answered 1 year ago by TCLExpert

  
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