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Questions & Answers

Page Showing 1-20 of 66 questions
  • QuestionDoes this TV come with a built-in subwoofer?

    • Answer Yes, this TV features a built-in subwoofer for enhanced bass performance.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhich smart TV platform does this TV use?

    • Answer This TV uses the Google TV smart platform.
    This question and answer was generated by AI based on customer and product data.
  • QuestionHow many HDMI inputs does this TV have?

    • Answer This TV has four HDMI inputs.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this TV support HDR content?

    • Answer Yes, this TV supports HDR content and is compatible with Dolby Vision, HDR10+, HDR10, and HLG formats.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the refresh rate of this TV?

    • Answer This TV has a 120Hz panel refresh rate, with a variable refresh rate up to 144Hz.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the resolution of this TCL TV?

    • Answer This TCL TV has a 4K Ultra HD resolution (2160p).
    This question and answer was generated by AI based on customer and product data.
  • QuestionCan I control this TV with my voice?

    • Answer Yes, you can control the TV using your voice with Amazon Alexa, Google Assistant, or Apple HomeKit.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat type of display panel does this TCL TV use?

    • Answer This TCL TV uses a QLED display panel.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this 85” TV support native 120Hz at 4K resolution? Planning on using an Xbox Series X, I just wanted to make sure it natively can support 120Hz at 4K, and that the 120Hz isn’t just only for 1080p or other resolutions besides 4K.

    Asked by Grant.

    • Answer This TV supports powerful new HDMI features, including eARC, Variable Refresh Rate, Game Accelerator 240, etc. HDMI 1 is capable of 4K/144Hz and HDMI 2 is capable of 4K/120Hz. Hope this helps! Thank you, TCL Customer Support

      Answered by TCLExpert

  • QuestionMy TV stand is 27.5X19. Will this TV fit on it?

    Asked by DDT.

    • Answer The 85 inch model has two feet placement options, the wide placement and a narrow placement. For the 85 inch, the two placements would be 59.6 inches wide for the traditional position and 29.9 inches wide for the narrow position. The feet depth is 14.72 inches. Hope this helps! Thank you, TCL Customer Support

      Answered by TCLExpert

  • QuestionOPTICAL CONNECTIVITY FOR SOUND BAR DOES IT HAVE

    Asked by tv24MAN.

    • Answer Yes you can but the amazing sound it already has will astonish you. The sound is amazing. We bought a sound bar when we bought the tv and returned it the next day after hear the sound system the tv already has built in. You will be surprised at the clarity.

      Answered by NancyB1963

  • QuestionDoes it come with any warranty?

    Asked by Anonymous.

    • Answer All new TCL TVs come with a standard one-year manufacturer's warranty. You can visit https://www.tcl.com/us/en/warranty/tv-warranty for more specific warranty questions. Hope this helps! Thank you, TCL Customer Support

      Answered by TCLExpert

  • QuestionI have the TCL Q85 TV. I know it has PIP. Can I watch a streaming service and on the other screen be connected to a PC through HDMI?

    Asked by Buzz.

    • Answer This TV does not support picture in picture to view multiple content sources at once. You cannot view an input and a streaming app simultaneously. Hope this helps! Thank you, TCL Customer Support

      Answered by TCLExpert

  • QuestionDoes this TV work with a smart phone as a remote?

    Asked by Hrea.

    • Answer You can download the Google TV app on your phone to use as a remote. Hope this helps! Thank you, TCL Customer Support

      Answered by TCLExpert

  • QuestionTV turns on but no picture. Did hard restart still nothing

    Asked by NJD.

    • Answer In order for us to better assist, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Thank you, TCL Customer Support

      Answered by TCLExpert

  • QuestionHow does this differ from 85QM6K pro?

    Asked by Ben.

    • Answer The Q651G uses QLED technology with a standard LED backlight, while the QM6K Pro combines QLED with QD Mini-LED backlighting and local dimming for improved contrast, deeper blacks, brighter HDR highlights, and more precise picture control. The QM6K Pro also features a CrystGlow HVA panel and additional HDMI connectivity, making it the more advanced option for picture quality and gaming. Hope this helps! Thank you, TCL Customer Support

      Answered by TCLExpert

  • Question2.1 hdmi???

    Asked by Anonymous.

    • Answer This 85-inch TV supports powerful new HDMI features, including eARC, Variable Refresh Rate, Game Accelerator 240, etc. HDMI 1 is capable of 4K/144Hz and HDMI 2 is capable of 4K/120Hz. Hope this helps! Thank you, TCL Customer Support

      Answered by TCLExpert

  • QuestionDoes this have a non-glare screen?

    Asked by Anonymous.

    • Answer Not to me, but i have a darkerned room

      Answered by ROBERT

  • QuestionIs this television the best for gaming?

    Asked by Anonymous.

    • Answer I Recommend this tv so much for gaming i own 5 of them

      Answered by ROBERT

  • QuestionWhat model remote serves this tv?

    Asked by bigdog.

    • Answer Depending on the exact TV, it utilizes either the 21001-000154 or G0401-000254. Hope this helps! Thank you, TCL Customer Support

      Answered by TCLExpert