Questions & Answers

Q: QuestionDoes the soundbar come with a wall mount kit?

• A:Answer Yes, a free wall mount kit is included for easy wall installation.

Q: QuestionHow do I calibrate the soundbar for my room?

• A:Answer You can calibrate the soundbar for optimal sound quality using the TCL Mobile App and its AI Sonic Auto Room Calibration feature.

Q: QuestionCan I stream music wirelessly to this soundbar?

• A:Answer Yes, you can stream music wirelessly to this soundbar using Bluetooth from your smartphone or other Bluetooth-enabled devices.

Q: QuestionDoes this soundbar have a wireless subwoofer?

• A:Answer Yes, this soundbar comes with a powerful wireless subwoofer for deep and rich bass.

Q: QuestionDoes this soundbar support Dolby Atmos?

• A:Answer Yes, this soundbar supports Dolby Atmos and DTS:X for an immersive audio experience.

Q: QuestionCan I connect this soundbar to my TV using an optical cable?

• A:Answer Yes, the soundbar has a digital optical audio input for connecting to TVs without HDMI ARC or eARC.

Q: QuestionDoes this soundbar, together with a 65QM8K TV, allow Tutti Choral to be activated? I've tried, but my TV doesn't show the audio output as TV + soundbar.

Asked 3 months ago by HerbertT.

• A:Answer In order for us to better assist, please reach out to us at [email protected] with your contact information and a description of what you need help with. Thank you, TCL Customer Support

  Answered 3 months ago by TCLExpert

  
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Q: QuestionWill this model sound bar be compatible with a TCL qd mini led 75 inch tv?

Asked 4 months ago by Beezy.

• A:Answer This soundbar features the following connections: HDMI eARC, Optical, or Bluetooth. It should be able to connect to any of our TVs. Hope this helps! Thank you, TCL Customer Support

  Answered 4 months ago by TCLExpert

  
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Q: QuestionCan you adjust the treble and bass independently?

Asked 6 months ago by Tedrik.

• A:Answer Yes

  Answered 5 months ago by AnthonyMVerified Purchase

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Q: QuestionAm I able to hang / mount the side speakers in the back corners of the room? I know it says mountable but I assume that is for the sound bar itself.

Asked 9 months ago by Anonymous.

• A:Answer As well as back speakers

  Answered 5 months ago by AnthonyMVerified Purchase

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Q: QuestionCan the satellite speakers be used as front speakers if there is nowhere else to put the subwoofer in the room?

Asked 9 months ago by Jeckl.

• A:Answer The satellite speakers can be places where ever your setup allows it to be put in the room. It is recommended to be placed either in the front or back. Hope this helps! Thank you, TCL Customer Support

  Answered 9 months ago by TCLExpert

  
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Q: QuestionH9w many watts is it and what's the watts on the sub

Asked 10 months ago by Hank.

• A:Answer You can visit www.tcl.com/us/en/products/sound-bars/q-class-sound-bars/q-class-7-1-4-channel-sound-bar-q85h to see all published specs for this soundbar. Hope this helps! Thank you, TCL Customer Support

  Answered 10 months ago by TCLExpert

  
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Q: QuestionCan I add a wireless speaker to the system for another room? If so, which speakers specifically are recommended?

Asked 1 year ago by Red.

• A:Answer This TCL soundbar does not support adding additional speakers. Hope this helps! Thank you, TCL Customer Support

  Answered 1 year ago by TCLExpert

  
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Q: QuestionDoes this soundbar allow 4K 120hz pass through via HDMI eARC 2.1 for playing Xbox Series X or PS5 games at 4K 120hz?

Asked 1 year ago by Kyle.

• A:Answer Yes works very well with Xbox

  Answered 5 months ago by AnthonyMVerified Purchase

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Q: QuestionYesterday a 65 in LG TV was delivered and set up in my home. No HDMI cable was provided? Fortunately I found an older HDMI cable and was able to get the hook up done. Why would you not show a little empathy for your buyers and at least provide an HDMI cab

Asked 1 year ago by Al.

• A:Answer This TCL Q85H soundbar should have come with an HDMI cable. If you have concerns regarding your LG TV or the retailer, you would want to contact LG or Best Buy for further assistance. If you need assistance with the soundbar itself, please reach out to us at [email protected] with your contact information and a description of what you need help with. Thank you, TCL Customer Support

  Answered 1 year ago by TCLExpert

  
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Q: QuestionIt says pairing on the soundbar. What do I do next?

Asked 1 year ago by Ben.

• A:Answer In order for us to better assist, please reach out to us at [email protected] with your contact information and a description of what you need help with. Thank you, TCL Customer Support

  Answered 1 year ago by TCLExpert

  
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Q: QuestionBest buy delivery and install the soundbar?

Asked 1 year ago by Anonymous.

• A:Answer For inquiries concerning delivery and installation, you would want to contact your local Best Buy or Best Buy Customer Support as they would be best equipped to further assist you. Hope this helps! Thank you, TCL Customer Support

  Answered 1 year ago by TCLExpert

  
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Q: QuestionDoes the soundbar come with a 2 way Bluetooth in this system

Asked 1 year ago by Jonniem.

• A:Answer This soundbar features Bluetooth 5.1. Hope this helps! Thank you, TCL Customer Support

  Answered 1 year ago by TCLExpert

  
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Q: QuestionWhy can't I actually buy this anywhere?

Asked 1 year ago by Bigchick.

• A:Answer For inquiries concerning stock and availability, you would want to contact your local Best Buy or Best Buy Customer Support as they would be best equipped to further assist you. Hope this helps! Thank you, TCL Customer Support

  Answered 1 year ago by TCLExpert

  
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