Questions & Answers

Q: QuestionDoes the product provide backup power during outages?

• A:Answer Yes, the Tesla Powerwall 3 can power your home during an outage.

Q: QuestionHow long is the warranty?

• A:Answer The Tesla Powerwall 3 comes with a 10-year parts warranty.

Q: QuestionCan homeowners buy these directly? Or only certified installers able to?

Asked 5 months ago by BriGuy.

• A:Answer You can buy directly but if a certified installer doesn’t install it then you lose the entire warranty.

  Answered 4 months ago by Anonymous

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Q: QuestionLooking for the Powerwall 3 Expansion Pack as well. Will Best Buy sell that as well?

Asked 8 months ago by Fred.

Q: QuestionWhat else would I need to purchase to get this working on my home? Any other components or is this all I need?

Asked 8 months ago by Bubbles.

Q: QuestionWho will install these power walls after I buy them?

Asked 9 months ago by Jnel.

• A:Answer Preferably a Tesla-certified installer.

  Answered 8 months ago by Fred

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Q: QuestionHow long will the powerwall 3 last on a full charge?

Asked 11 months ago by Paul.

• A:Answer Depends on the load. Can provide up to 13.5 kWh of power.

  Answered 8 months ago by fred

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Q: QuestionDoes this unit require solar panels on the roof or is it a stand-alone back up

Asked 11 months ago by Nightrunner.

• A:Answer It will do either, charging from AC power or solar panels. Needs Gateway or Backup switch to function.

  Answered 8 months ago by Anonymous

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