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I'm in the same boat and I just got an email an hour ago that that my order was updated to include the art print. Check your email/order details to see if its been added! "Thank you for choosing Best Buy to order The Legend of Zelda Tears of the Kingdom Collectors Deluxe Edition Nintendo Switch Nintendo Switch OLED Model Nintendo Switch Lite. We noticed that your order is missing the ZELDA: TEARS OF THE KINGDOM GWP, that was included with your purchase. We just wanted to let you know that we have added it to your order, free of charge."
Sorry, there was a problem. Please try again later.I have seen a posting that previous orders will include the poster. Check your pre-order to see if the art print was added.
Sorry, there was a problem. Please try again later.I apparently just got the answer to my own question. At some point this evening, the art print showed up as an additional item in my purchase history, so that presumably means that anyone who has placed a Best Buy preorder for Tears of the Kingdom should be getting an art print.
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