A:AnswerFor future readers who find this thread: I just got a Theragun Elite yesterday, and it had this issue. Sounded like a tiny screw rattling around. I returned it and got a new one, which does not have the issue. That tells me that it's not intentional. A device this expensive that is designed to move rapidly shouldn't have loose pieces rattling around inside! If you experience this issue, I recommend returning it for a new one.
A:AnswerReturn it and get something from a different company. This happened to me and customer support was completely unhelpful. After doing more research, battery failure is a very common problem. I now have a $400 paperweight!
A:AnswerIt nearly doesn’t lose any power when pushing down pretty hard. You probably can apply more pressure than you could handle before you notice it slowing down.
A:AnswerCheck out the Piezowave II by Richard Wolf. Look it up. Muscle and Joint clinic San Rafael. Highly anti immflammatory. Not a cure for arthritis but helps oh so much.
A:AnswerThank you for reaching out regarding a replacement power cord for your Theragun Elite model.
At this time, we regret to inform you that replacement power cords are not available for purchase separately. We understand the importance of having all the necessary accessories for your device and apologize for any inconvenience this may cause.
If you have any further questions or need assistance with your Theragun Elite, please feel free to reach out. We are here to help in any way we can.
A:AnswerThank you for reaching out to us about the Theragun Elite's battery.
The battery for the Theragun Elite is not replaceable by the user. However, our devices come with a rechargeable lithium-ion battery that is designed to provide long-lasting performance. If you encounter any issues with the battery during the warranty period, please don't hesitate to reach out to us for assistance.