Questions & Answers

Q: QuestionWhat is the purpose of this charcoal filter set?

• A:Answer The charcoal filter set is designed to purify the air output from the MASTERPIECE SERIES HMDW30WS range hoods. It helps to remove smoke and odors during cooking, ensuring a fresher and cleaner kitchen environment.

Q: QuestionIs this charcoal filter set compatible with my MASTERPIECE SERIES HMDW30WS range hood?

• A:Answer Yes, this charcoal filter set is compatible with your MASTERPIECE SERIES HMDW30WS range hood. The product specifications indicate that the model compatibility of this charcoal filter set includes MASTERPIECE SERIES HMDW30WS.

Q: QuestionHow many charcoal filters are included in this set?

• A:Answer This Charcoal Filter Set for MASTERPIECE SERIES HMDW30WS Hoods includes one charcoal filter. The product specifications indicate a quantity of 1.

Q: QuestionWhat is the warranty period offered by Thermador for this charcoal filter set?

• A:Answer The Thermador Charcoal Filter Set for MASTERPIECE SERIES HMDW30WS Hoods comes with a 2-year warranty for both parts and labor.

Q: QuestionHow effective is this charcoal filter set at removing smoke and odors from the kitchen?

• A:Answer This charcoal filter set is designed to effectively remove smoke and odors from the kitchen. It is compatible with MASTERPIECE SERIES HMDW30WS range hoods and is made of high-quality charcoal material. The filter is easy to install and replace, ensuring a fresh and clean kitchen environment.

Q: QuestionIs this charcoal filter set compatible with other brands or models of range hoods, or is it only for Thermador hoods?

• A:Answer This charcoal filter set is specifically designed for Thermador MASTERPIECE SERIES HMDW30WS range hoods. It is not explicitly mentioned in the provided context whether it is compatible with other brands or models of range hoods. Therefore, it is recommended to check with the manufacturer or consult the product manual for compatibility information.

Q: QuestionIs it filter inside the cabinet or on top?

Asked 11 months ago by Anonymous.

• A:Answer Hello, thank you for your question and interest in Thermador products. According to the installation instructions, if you are using the non-vented (recirculating) version, you would evenly position the charcoal filters to the backside of the grease filters.

  Answered 11 months ago by Thermador Team

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