Questions & Answers
Q: QuestionHow does it work on concrete floors?
Asked by Cindy.
- A:Answer It works a s good as hardwood flooring
Answered by JudyG
Q: Questionwhat's the difference between the floor one s3 extreme and the floor one s3?
Asked by Aeri.
This question was asked about the related product: Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
Q: QuestionCan I use this on carpet?
Asked by Anonymous.
This question was asked about the related product: Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
- A:Answer No. Hard floor only.
Answered by GuadalupeV
Q: QuestionCan I use this product for Porcelain wood-look tile floor?
Asked by Giri78.
This question was asked about the related product: Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
- A:Answer I believe so!! I purchased to use on new hardwood flooring.
Answered by Aged
Q: QuestionIs the water hot? Like a steam mop.
Asked by Jenn.
This question was asked about the related product: Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
- A:Answer No steam, just room temp water
Answered by AzucenaG
Q: QuestionWhat vacuum do you recommend to use on carpet and mop when needed?
Asked by Alana.
This question was asked about the related product: Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
- A:Answer You cannot use this on carpet. It works great on any hard floor. Must have a separate vacuum for carpet
Answered by LexPeg
Q: QuestionCan I use it on my garage floor ?
Asked by Glenn.
This question was asked about the related product: Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
- A:Answer Yes you can
Answered by NeiveenS
Q: QuestionCan this be used on engineered hardwood floors?
Asked by JT3.
This question was asked about the related product: Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
- A:Answer I think so!
Answered by Aged
Q: QuestionCAN I USE ON MARBLE AND GRANITE FLOORS
Asked by Mcc.
This question was asked about the related product: Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
- A:Answer I have used it on my granite tile floors and it works great!!
Answered by Anonymous
Q: QuestionI bought one of these but it is not spraying water. I have gone online and done everything they suggested but it still say clean water tank and won’t spray. Help
Asked by Dena.
This question was asked about the related product: Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
- A:Answer Make sure the water tank has water press the water symbol on handle
Answered by XochilG
Q: QuestionDoes the Tineco S3 Extreme or Edge work on waterproof laminate flooring with the Bona Solution?
Asked by MaidMom.
This question was asked about the related product: Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
- A:Answer It does work on laminate flooring, but you have to use their cleaning solution.
Answered by LexPeg
Q: QuestionCan this Tineco product be used on hardwood floors?
Asked by JoeC.
This question was asked about the related product: Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
- A:Answer Yes, only don’t use in carpet
Answered by EstherC
Q: QuestionHow is the mop? As in do you think it does a good job? Does it wet the floor enough or does it just leave streaks?
Asked by Anonymous.
This question was asked about the related product: Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
- A:Answer It will automatically determine how much to clean a spot. You can adjust the strength of the automatic to do a deep clean or light clean, but only with a button that does light, regular, and deep. You can’t turn off the mop setting. - I went over the basement and in areas that seemed clean to me this thing tried to deep clean. I came back later and it wanted to deep clean areas that it had not wanted to deep clean before. Not sure what the sensors are doing, or if it saw the different texture/color in the wood floor and thought it needed more cleaning than areas next to it… but it was annoying. It doesn’t leave “streaks” as it leaves the entire mophead space worth of a streak, until it dries. You can see what’s wet and not wet, and probably avoid stepping on the wet spots while pushing it around, of course. But it doesn’t leave streaks that stay as it all dries rapidly and evenly. But it may streak liquid spill that you have to go over many times. I wouldn’t try anything more than liquid, like oatmeal, tho. Wouldn’t work well. I’m getting rid of my unit. Not happy with the small water canister, the amount of time it holds a charge and tries to do deep cleans which uses more charge, and how long it takes to charge. I’d rather clean things up by hand (easier, and not often honestly) and then use a steam type of vacuum/mop where I can control the unit and have heat disinfect rather than unknown chemical.
Answered by Local
Q: QuestionI am conserved with the cleaning the equipment I know that the computer is talking “you need to clean this and that” my question is : do I need to clean it deeply every day I used it? can you let me know the cleaning timeline ?
Asked by Ivis.
This question was asked about the related product: Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
- A:Answer I know when it tells me to clean it, I pour out the dirty water out of tank. Then I rinse the tank and make sure to remove any dog hair that may be trapped inside smaller parts of tank. It takes less than two minutes. I also refill the clean water tank at the same time. If I don’t have time to clean it, I don’t place it on the charging station. I have left dirty water for more than a day. Then it still takes just a few minutes to clean. This is so much easier and quicker to clean than my old mop and bucket!
Answered by JosieM
Q: QuestionHello can this be used tl vacuum rugs?
Asked by Payne.
This question was asked about the related product: Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
- A:Answer No. Not at all. This spits out water nonstop and there’s no option to spit out more or less water. You can choose “light, regular, or deep” for mopping, but it will determine how much water to shoot out and when. Your carpets and rugs will be SOAKED and this unit will be hard to push. Not even sure how well the vacuum part will work as it’s not suited for anything but hard floors.
Answered by Local
Q: QuestionWhat is the difference between s3 one and s3 extreme?
Asked by Anonymous.
This question was asked about the related product: Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
- A:Answer Dear customer, please note that S3 Extreme has a Suction Only mode. In this mode, it can suck water and not spray water out.
Answered by Tineco Support
Q: QuestionCan this product be used on ceramic tile floors?
Asked by Wac7.
This question was asked about the related product: Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
- A:Answer I would say yes.
Answered by JunieR
Q: QuestionHow long battery life? Does Tineco company make replacement battery for this unit?
Asked by tnt.
This question was asked about the related product: Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
- A:Answer Dear customer, thank you for your inquiry. The runtime of Floor One S3 Extreme is approximately 25-35 minutes according to what mode you are using. Please note that the battery of this machine is not detachable privately. Rest assured that we will help you fix it if there are any problems of your machine. Please do not hesitate to contact us.
Answered by Tineco Support
Q: QuestionCan I use Bona Hardwood Floor Cleaner Refill solution instead for Tineco solution?
Asked by tnt.
This question was asked about the related product: Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
- A:Answer It wouldn’t know. You just have to know how much to mix. They may try to claim you voided your manufacture warranty, but if you get the Best Buy Geek Squad warranty then it won’t matter and they won’t ask and the swapout or store credit will be easier to do.
Answered by Local





























