Questions & Answers

Q: QuestionDoes the solution require a specific type of floor washer?

• A:Answer This product is optimized for use with Tineco cordless multi-surface wet/dry vacuums and floor washers.

Q: QuestionHow long is the warranty on the solution?

• A:Answer The product comes with a 1-year limited warranty.

Q: QuestionWhy is this solution considered safe for use around kids and pets?

• A:Answer This pH-neutral, non-toxic solution is safe for use around kids and pets.

Q: QuestionWhat is the concentration of the solution?

• A:Answer This cleaning solution is a concentrated formula, so you only need to use a capful per tank of water.

Q: QuestionCan I use this in an Ecovac deebot?

Asked 8 months ago by Jeremy.

• A:Answer Dear customer, our machines are designed for flat and hard ground, if the Ecovac deebot meets this requirement it can be used.

  Answered 8 months ago by Tineco team

  
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Q: QuestionCan this solution be used on porcelain tile?

Asked 11 months ago by Anonymous.

• A:Answer It did chip the paint off my ceramic tiles

  Answered 4 months ago by Anonymous

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