Questions & Answers

Q: QuestionHow long does the battery last on a single charge?

• A:Answer The maximum runtime of the floor washer on a single charge is 35 minutes.

Q: QuestionWhat is the weight of the vacuum cleaner?

• A:Answer The product weight is 9.48 pounds.

Q: QuestionIs the vacuum cleaner bagless?

• A:Answer This vacuum cleaner is bagless.

Q: QuestionCan I use my tineco for the first time with the factory charge?

Asked 7 months ago by Anonymous.

• A:Answer Asks to be charged before use

  Answered 5 months ago by VeronicaRoseVerified Purchase

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Q: QuestionDoes this machine use a cleaning solution?

Asked 7 months ago by pdn.

• A:Answer Thank you for choosing Tineco and reaching out with your question about the FloorWasher FlashDry 6 Series. We’re happy to inform you that the FloorWasher FlashDry 6 Series is designed to be used with a cleaning solution. For optimal cleaning performance and to ensure the longevity of your machine, we recommend using Tineco’s official cleaning solutions. Tineco’s cleaning solutions are specifically formulated to work in harmony with our FloorWasher technology, providing a powerful and effective clean while being safe for your floors and the environment. We would like to kindly advise against using any third-party cleaning solutions that are not specifically recommended or approved by Tineco. *These unauthorized cleaning solutions are prone to foam, and a large amount of foam in the water tank may overflow, which could potentially damage the motor, affect the judgment of the sensor, and cause unnecessary damage to your machine. *Even if some cleaning solutions have no foam, they may have different chemical compositions and be highly corrosive, which could potentially bring risks such as corrosion of pipes. *Tineco cleaning solutions are specially formulated to be safe and effective for your machine, providing optimal cleaning results without compromising its functionality or longevity.

  Answered 7 months ago by Tineco Support

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Q: QuestionDoes this disperse water on the brush roller only when you pull back and kind of dries when you push it forward like my Floor One S6 Pro? Does it come with extra brush roller and filter?

Asked 9 months ago by Dana.

• A:Answer Dear customer, this machine will run forward normally after it is turned on, while discharging water to clean the machine and recycling the excess water into the sewage bucket. In addition, this machine will be equipped with an additional brush roller.

  Answered 9 months ago by Tineco Support

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Q: QuestionWill it suck up pet hair without any issues?

Asked 10 months ago by Moni.

• A:Answer Dear Customer, Normally, the vacuum cleaner component of this machine can be used to suck up pet hair, but it must be cleaned in time to prevent clogging.

  Answered 10 months ago by Tineco Support

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Q: QuestionCan this clean stairs?

Asked 1 month ago by WinWin.

• A:Answer Yes

  Answered 5 days ago by LianetTVerified Purchase

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Q: QuestionWhat is the difference between this one and the floor one S5/S6

Asked 2 months ago by Hello.

• A:Answer This product is incomparable to any other; I would never trade it.

  Answered 5 days ago by LianetTVerified Purchase

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Q: QuestionDoes it have the option to use dry vacuum without mopping?

Asked 2 months ago by Anonymous.

• A:Answer Yes

  Answered 5 days ago by LianetTVerified Purchase

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Q: QuestionCan this be used on LVP flooring?

Asked 3 months ago by Teradawn.

• A:Answer Yes

  Answered 5 days ago by LianetTVerified Purchase

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Q: QuestionDoes this work on area rugs?

Asked 5 months ago by annstead.

• A:Answer Yes

  Answered 5 days ago by LianetTVerified Purchase

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Q: QuestionHow long does it take to charge?

Asked 7 months ago by Charging.

• A:Answer No

  Answered 5 days ago by LianetTVerified Purchase

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Q: QuestionCan this be use wooden floors?

Asked 7 months ago by Bob.

• A:Answer Yes

  Answered 5 days ago by LianetTVerified Purchase

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Q: QuestionIs the self-cleaning water heated? If so, what is the temperature? Water is the temperature of the flashdry feature?

Asked 9 months ago by KNCD.

• A:Answer Yes

  Answered 5 days ago by LianetTVerified Purchase

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Q: QuestionDoes this Tineco 6 series goes down flat 180 degrees to mop well under the beds or furniture? Can it clean well under beds? Thanks

Asked 10 months ago by Mala.

• A:Answer Yes

  Answered 5 days ago by LianetTVerified Purchase

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Q: QuestionDo I need to vacuum first then mop?

Asked 1 year ago by Tisarae.

• A:Answer Yes

  Answered 5 days ago by LianetTVerified Purchase

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Q: QuestionCan you use this model on carpet

Asked 1 year ago by Jaden.

• A:Answer No

  Answered 5 days ago by LianetTVerified Purchase

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Q: QuestionWill it suck up the dirty water?

Asked 1 year ago by ctshopper.

• A:Answer Yes

  Answered 5 days ago by LianetTVerified Purchase

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