Questions & Answers
- Model:
- FW1D2100US
- |
- SKU:
- 10784379
Highly rated by customers for: Cleaning Performance
$109.99$109.99
Save $170
The comparable value is Comp. Value: $279.99
Page Showing 1-5 of 5 questions
Q: QuestionSo the real reviews say they used this product with pets. The specifications say no. Is it pet friendly or not?
Asked by SR.
- A:Answer Hi. Thank you for contacting Tineco. Please kindly note that the Tineco GO Max is pet-friendly for sealed hard floors (tile, hardwood, laminate, etc.). It excels at picking up pet hair, muddy paw prints, and common pet spills on hard surfaces—many pet owners confirm this in reviews. The confusion with specs: GO Max is not a dedicated "Pet Series" model. Its official specs don’t highlight pet use because it’s optimized for hard floors only, not deep carpet cleaning. In short: Hard floors: Perfect for pet hair/messes. Carpets: Not designed for heavy pet hair or deep cleaning (choose GO PET for carpets). Hope this answer can help you. Should you have any other questions, please feel free to leave messages here. We’re always happy to help you. Have a nice day.
Answered by Tineco Support
Q: QuestionHello 🤗 can you use a cleaning solution
Asked by Chana.
- A:Answer This model can use cleaning solutions, but Tineco's solutions are required.
Answered by Tineco team
Q: QuestionCan you use the Tineco 3-1 on hard wood floors? Is there more than 1 heat setting?
Asked by Natasha.
- A:Answer Yes, you can use it on hard wood floors. No, there is not more than one heat setting. It tells you in the instructions on what temperature you should avoid while using.
Answered by user900772
Q: QuestionHow long does full charged battery last?
Asked by DesireW.
- A:Answer Thank you so much for choosing Tineco! A full charge for the Tineco GO H2O MAX takes approximately 5 hours. Once fully charged, the runtime is approximately 30 minutes, allowing you to clean your floors efficiently. Please note that actual runtime may vary depending on the cleaning mode used and the type of floor surface being cleaned. Please let us know if you have any further questions or concerns.
Answered by Tineco Support
Q: QuestionCan you vacuum without mopping, can it vacuum area rugs
Asked by Rosie.
- A:Answer This model can be used without mopping, but it cannot be used on carpets; it can only be used on smooth, flat floors.
Answered by Tineco Support
Page 1, Showing 1-5 of 5 questions
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