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Questions & Answers

Your price for this item is $209.99
The comparable value price is $319.99
Page Showing 1-17 of 17 questions
  • QuestionWhat are the dimensions of the floor washer?

    • Answer The Tineco GO H2O XL Cordless Floor Washer has a width of 12.2 inches, a length of 12.6 inches, and a height of 43.5 inches.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes the floor washer come with a self-cleaning mode?

    • Answer The Tineco GO H2O XL Cordless Floor Washer has a self-cleaning mode to keep maintenance simple.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the maximum cleaning time?

    • Answer The maximum runtime for the Tineco GO H2O XL Cordless Floor Washer is 35 minutes.
    This question and answer was generated by AI based on customer and product data.
  • QuestionHow long does it take to fully charge the floor washer?

    • Answer It takes 270 minutes to fully charge the floor washer's battery.
    This question and answer was generated by AI based on customer and product data.
  • QuestionCan the floor washer clean both wet and dry messes?

    • Answer The Tineco GO H20 XL efficiently tackles both wet and dry messes, making it a versatile cleaning tool for your home.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the cleaning path width of the floor washer?

    • Answer The cleaning path width of the floor washer is 9.21 inches.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDo you sell the dirty water tank replacement with its components?

    Asked by Carlos.

    • Answer Thank you very much for your inquiry. Please be assured that we do sell accessories for our machines. Typically, you can find the relevant accessories for sale on our official website. You will need to select the accessories that are compatible with your machine for purchase. If you are unable to find the appropriate accessories for your machine, you are also welcome to contact us directly for purchasing. We will do our best to find the suitable accessories for your machine as soon as we receive your inquiry. Thank you for your understanding and patience. We look forward to assisting you further.

      Answered by Tineco Support

  • QuestionCan it be used to wash carpets?

    Asked by Anonymous.

    • Answer Thank you for your interest in our products. Please note that this machine is primarily designed for floor cleaning. If you're using it on carpet, we recommend a carpet machine. Should you have any other inquiries, please feel free to contact us. Have a nice day.

      Answered by Tineco Support

  • QuestionDoes this cordless floor washer need a filter?

    Asked by Lala.

    • Answer Yes, absolutely. The Tineco GO XL Cordless Floor Washer requires a filter, and it is a critical component for its proper function. Proper filter maintenance is key to keeping your GO XL running well. Rinse After Every Use: This is the most important step. After each cleaning session, remove the filter and rinse it thoroughly under running water until the water runs clear. Squeeze out any excess water. Deep Clean Regularly: Once a week or so, soak the filter in warm water with a little mild dish soap for about 30 minutes to break down any built-up oils or grime that simple rinsing might miss. Ensure It’s Completely Dry: Before putting the filter back into the machine or charging it, you must let it air dry completely. A damp filter can lead to unpleasant odors, mold growth, and can potentially damage the machine’s electronics. Place it in a well-ventilated area until it is fully dry (this usually takes a few hours). Replace When Worn Out: Over time, the filter fabric will become worn, stretched out, or damaged, and its ability to trap debris will decrease. Tineco recommends replacing the filter every 3 to 6 months, depending on your usage frequency. You can purchase official replacement filters from the Tineco website or other major retailers. In summary: The filter is not optional; it is essential for the performance, longevity, and effectiveness of your Tineco GO XL. Cleaning it after every use is the single best habit you can develop for your machine.

      Answered by Tineco Support

  • QuestionDoes this model have voice feature?

    Asked by Susie.

    • Answer Thank you for reaching out and for your interest in the Tineco GO XL Cordless Floor Washer. Regarding your question about whether this model has a voice feature, I can confirm that the Tineco GO XL does not include a voice feature. While some other Tineco models, like the FLOOR ONE S3, do offer voice prompts or voice assistant integration, the GO XL does not have this functionality. We appreciate you asking, and we hope this information helps you with your decision. Please feel free to let us know if you have any other questions.

      Answered by Tineco Support

  • QuestionHow much liquid does the clean and dirty water tanks hold?

    Asked by Helicoptermom.

    • Answer About 1 qt

      Answered by ErnestoP

  • QuestionHi , Can I manage the amount of wet it sprays ? I have bamboo floors .

    Asked by Ani.

    • Answer We have bamboo floors as well, it doesn’t have a specific setting for that, but since it immediately picks up the water it dispenses there’s really no need for that, floors are pretty much dry after using it.

      Answered by ErnestoP

  • QuestionIs that mop supposed to be so streaky? It cleans nice but you can visibly see streaks as it cleans.

    Asked by CPTNick.

    • Answer We are not having any streaking issues even on shiny ceramic floors.

      Answered by ErnestoP

  • QuestionCan it be used on vinyl plank floor

    Asked by Ggirl.

    • Answer I’m certain it can, because it can de used on hardwood floors without any issues.

      Answered by ErnestoP

  • QuestionCan this be used independently as a dry mop and independently as a wet mop or does it only work as both?

    Asked by Mb.

    • Answer It can, but since it picks up the water as soon as you go over the cleaned area, it really doesn’t make sense to use it as a dry mop, you sweep and mop in a single motion.

      Answered by ErnestoP

  • QuestionCan it be used on concrete floors

    Asked by Jack12.

    • Answer Probably, but only if they’re very smooth

      Answered by ErnestoP

  • QuestionDoes it come with the cleaning solution or can you use your own solution?

    Asked by Bob.

    • Answer It does come with cleaning solution and it’s recommended you only use that solution, which is also available separately.

      Answered by ErnestoP