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It might be a setting, sorry I can't help as I don't have a DVD to hook up. Have you tried Googling the question? You might need to select an auxiliary setting. Good Luck
Sorry, there was a problem. Please try again later.You can only use one of those cables at any time, either AV or HDMI. For product support please call 1 (855) 527-2411 available from 8 am to 9 pm CT everyday. David M. - Toshiba Support
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