“I purchased this model about a month ago and whenever I launch an app, it seems the TV can't handle the ask and goes dark. It proceeds to restart with the FireTV display and reverts back to the menu. Please advise.”

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• Try to do a Factory Reset. For product support please call 1 (855) 527-2411 available everyday from 8am to 9pm (CT).

  Answered by Toshiba Customer Care 4 years ago

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