“My 43" recently updated to the new FireTV ui (Fire OS 7.2.4.4). Since then it keeps freezing with a black screen every few minutes of use. Factory reset didn't help. Any solution or ways to downgrade? At the current state it's unusable”

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• The warranty is for 1 year. For product support please call 1 (855) 527-2411 available everyday from 8am to 9pm (CT).

  Answered by Toshiba Customer Care 4 years ago

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