A:AnswerDo not use your TV in areas that are too hot or too cold, because the cabinet may warp or the screen may malfunction. Your TV works best in temperatures that are comfortable to you.
A:AnswerTry this, press and hold at the same time the DPAD-left, Back (↩) and Menu (≡) buttons for at least 12 seconds. To pair the remote again, press the Home button for up to a minute. Also, you can download the Amazon Fire TV app on your Smartphone to control your TV over WiFi.
If the issue persists, for personalized assistance, please call 1 (855) 527-2411 available from 8 am to 9 pm CT everyday.