“Just bought the tv and the remote doesn’t seem to work to even do the first question Of selecting language, so there is no way to know if it’s connected to the tv or not. Is there anything I can do?”

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• First check the batteries in the remote they may not be any good. And try pairing the remote with the TV simple steps in the setup. That doesn't work contact Best Buy

  Answered by GailGeri 6 years ago

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• To get help pairing your Fire TV Edition remote, please visit: https://www.amazon.com/gp/help/customer/display.html?nodeId=GEARX33JWH4K6WHJ For personalized assistance, please call 1-877-467-4289 available from 8am to 9pm CT daily. David M. - Insignia Support

  Answered by Toshiba Customer Care 6 years ago

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