Questions & Answers
- Model:
- 50C350NU
- |
- SKU:
- 6618506
Q: QuestionI purchased this tv a few weeks ago and used it three times , the screen is already showing blue streaks coming down , can it be replaced or am i stuck ?
Asked by eric.
- A:Answer Hi Eric, Thank you for your interest in the Toshiba 50C350NU. We encourage you to reach out to our dedicated support team directly at 1-888-407-0396 or email us at [email protected] so that we can promptly address and resolve the issue for you. Thanks again, Toshiba Support Team.
Answered by Toshiba Product Expert

Q: QuestionWhere is the re-set button located on this tv?
Asked by MsShoppee66.
- A:Answer Hi Toshiba Customer, Thank you for your interest in the Toshiba 50C350NU. To complete a factory reset, you would need to follow these steps, Settings > Device and Software > Factory Reset. If you have any further questions or concerns, please give us a call at 1-888-407-0396 or email us at [email protected]. Thanks again, Toshiba Support Team.
Answered by Toshiba Product Expert

Q: QuestionDoes this tv support peacock and fandango apps
Asked by Zap.
- A:Answer Hi Toshiba Customer, Thank you for your interest in the Toshiba 65C350LU. The Peacock and Fandango apps are available on this unit. If you have any further questions or concerns, please give us a call at 1-888-407-0396 or email us at [email protected]. Thanks again, Toshiba Support Team.
Answered by Toshiba Product Expert

Q: QuestionCompatible with ROKU???
Asked by Anonymous.
- A:Answer Hi Toshiba Customer, Thank you for your interest in the Toshiba 50C350NU. This unit supports an HDMI connection. If you have any further questions or concerns, please give us a call at 1-888-407-0396 or email us at [email protected]. Thanks again, Toshiba Support Team.
Answered by Toshiba Product Expert

Q: QuestionCan you attach a stand to put it on a table
Asked by Anonymous.
- A:Answer Hi Toshiba Customer, Thank you for your interest in the Toshiba 50C350NU. We recommend using the stand that comes with the unit. If you have any further questions or concerns, please give us a call at 1-888-407-0396 or email us at [email protected]. Thanks again, Toshiba Support Team.
Answered by Toshiba Product Expert

Q: QuestionCan you add apps to this tv?
Asked by Nan.
- A:Answer Hi Nan, Thank you for your interest in the Toshiba 50C350NU. You are able to download apps to this unit. If you have any further questions or concerns, please give us a call at 1-888-407-0396 or email us at [email protected]. Thanks again, Toshiba Support Team.
Answered by Toshiba Product Expert

Q: QuestionCan a JBL soundbar be connected?
Asked by John.
- A:Answer Hi Toshiba Customer, Thank you for your interest in the Toshiba 55M550NU. This unit supports Bluetooth and a 3.5 mm aux connection. If you have any further questions or concerns, please give us a call at 1-888-407-0396 or email us at [email protected]. Thanks again, Toshiba Support Team.
Answered by Toshiba Product Expert

Q: QuestionDoes the Fire feature allow for shopping on Amazon?
Asked by Marnie.
- A:Answer Hi Toshiba Customer, Thank you for your interest in the Toshiba 50C350NU. The unit would not be able to browse the Amazon Shop website. If you have any further questions or concerns, please give us a call at 1-888-407-0396 or email us at [email protected]. Thanks again, Toshiba Support Team.
Answered by Toshiba Product Expert

Q: QuestionDoes it come with a physical remote control?
Asked by Armando.
- A:Answer Yes.
Answered by Paul
Q: QuestionCan i connect my speakers through Bluetooth
Asked by Anonymous.
- A:Answer Hi Toshiba Customer, Thank you for your interest in the Toshiba 50C350NU. This unit supports Bluetooth. If you have any further questions or concerns, please give us a call at 1-888-407-0396 or email us at [email protected]. Thanks again, Toshiba Support Team.
Answered by Toshiba Product Expert

Q: QuestionDo I need to use the smart tv portion if I have directv satellite? Also, can I download neon app?
Asked by Ks603b.
- A:Answer Hi Tess, Thank you for your interest in the Toshiba 50C350NU. This unit supports HDMI, AV In, and coaxial connections. You are able to add apps to the unit once you are connected to the internet and signed into Amazon. If you have any further questions or concerns, please give us a call at 1-888-407-0396 or email us at [email protected]. Thanks again, Toshiba Support Team.
Answered by Toshiba Product Expert

Q: QuestionIs this a brand new TV or "open box"? Toshiba - 50" Class C350 Series LED 4K UHD Smart Fire TV
Asked by Mary.
- A:Answer Hi Mary, Thank you for your interest in the Toshiba 43V35KC. We recommend reaching out to the store. If you have any further questions or concerns, please give us a call at 1-888-407-0396 or email us at [email protected]. Thanks again, Toshiba Support Team.
Answered by Toshiba Product Expert

Q: QuestionWhat is the storage capacity?
Asked by laser.
- A:Answer Hi Toshiba Customer, Thank you for your interest in the Toshiba 50C350NU. This unit has 2GB of RAM and 16GB of ROM. If you have any further questions or concerns, please give us a call at 1-888-407-0396 or email us at [email protected]. Thanks again, Toshiba Support Team.
Answered by Toshiba Product Expert

Q: Questionusing my bluetooth headphones--- can I adjust sound volume independently of the t v ? That is ,can the t v volume be lowered all the way and not the headphone volume when using the headphones?
Asked by axle.
- A:Answer Hi Toshiba Customer, Thank you for your interest in the Toshiba 50C350NU. The volume of the TV will be adjusted with the Bluetooth headphones as well. If you have any further questions or concerns, please give us a call at 1-888-407-0396 or email us at [email protected]. Thanks again, Toshiba Support Team.
Answered by Toshiba Product Expert

Q: Questionwill this TV work with a universal remote?
Asked by Lee.
- A:Answer Hi Lee, Thank you for your interest in the Toshiba 50C350NU. This unit is compatible with the majority of universal remotes available on the market. If you have any further questions or concerns, please give us a call at 1-888-407-0396 or email us at [email protected]. Thanks again, Toshiba Support Team.
Answered by Toshiba Product Expert

Q: QuestionWhat is the difference between this model 50C350NU 2025year and 50C350LU 2023year? I checked these specific,I found engine different. 2025year model has Reguza engine,but 2023year model has Reguzaengine 4K. Is that meaning 2025 new model not for 4k?
Asked by yu.
- A:Answer Hi Toshiba Customer, Thank you for your interest in the Toshiba 50C350NU. This is a fully functioning 4K UHD Smart Fire TV. If you have any further questions or concerns, please give us a call at 1-888-407-0396 or email us at [email protected]. Thanks again, Toshiba Support Team.
Answered by Toshiba Product Expert
Best-selling TVs
- Limited Time Deal$159.99



























