Main Content

Questions & Answers

Page Showing 61-80 of 88 questions
  • QuestionDoes it have a remote control included? If not can a universal remote control be used with the tv?

    Asked by Anon.

    • Answer Hi Anon, thank you for your interest in the Toshiba 55C350NU. Yes, the TV comes with a remote. If you have further questions, please reach out to our dedicated support team directly at 1-888-407-0396 or via email at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.

      Answered by Toshiba Product Expert

  • QuestionWill this tv connect to my hearing aids

    Asked by Anonymous.

    • Answer That depends on your hearing aids, the TV is Bluetooth and utilities digital optical out as well.

      Answered by KolbeyF

  • QuestionDoes this tv have the ability to turn picture off but leave sound on?

    Asked by Jrose.

    • Answer Hi Jrose, thank you for your interest in the Toshiba 55C350NU. Please check the settings menu for a "Screen Off" option. If you have any further questions or concerns, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.

      Answered by Toshiba Product Expert

  • QuestionPeacock and YoutubeTV streaming services are not listed. Can I add them to the TV?

    Asked by Lizzie.

    • Answer Hi Lizzie, thank you for your interest in the Toshiba 55C350NU. Yes, both apps can be downloaded from the app store. If you have any further questions or concerns, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.

      Answered by Toshiba Product Expert

  • QuestionCan I use a Firestick 4k max with this unit?

    Asked by Prospect.

    • Answer Hi Prospect, thank you for your interest in the Toshiba 55C350NU. You can connect the firestick to any of the HDMI ports on the TV. If you have any further questions or concerns, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.

      Answered by Toshiba Product Expert

  • QuestionDoes this tv come with a warranty?

    Asked by Tamm.

    • Answer Hi Tamm, thank you for your interest in the Toshiba 55C350NU. The TV comes with a one-year manufacturer's warranty which covers parts and labour. If you have any further questions or concerns, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.

      Answered by Toshiba Product Expert

  • QuestionDoes this tv work with a wall mount?

    Asked by suzzy.

    • Answer Hi Suzzy, thank you for your interest in the Toshiba 55C350NU. This TV is compatible with 200mm x 400mm standard VESA pattern wall mount. If you require technical assistance, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.

      Answered by Toshiba Product Expert

  • QuestionHow much does this product weigh?

    Asked by NancyK.

    • Answer Hi Nancy, thank you for your interest in the Toshiba 55C350NU. The Product Weight with Stand is 30.2 pounds and the Product Weight Without Stand is 28.9 pounds. If you have any further questions or concerns, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.

      Answered by Toshiba Product Expert

  • QuestionCan you use a Roku stick on the HDMI port?

    Asked by Edward.

    • Answer Hi Edward, thank you for your interest in the Toshiba 55C350NU. Yes, you can connect a Roku stick to any of the HDMI ports on the TV. If you have any further questions or concerns, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.

      Answered by Toshiba Product Expert

  • QuestionCan i use my apple tv and remote for this tv?

    Asked by Omar.

    • Answer Hi Omar, thank you for your interest in the Toshiba 55C350NU. Yes, you can use Apple TV and its remote with the TV. This model supports HDMI-CEC function and AirPlay 2. If you have any further questions or concerns, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.

      Answered by Toshiba Product Expert

  • QuestionWhat is the base width from leg to leg of the tv?

    Asked by Anonymous.

    • Answer Hi Toshiba Customer, Thank you for your interest in the Toshiba 55C350NU. The TV stand width of this unit is 37.0 x 9.7 inches. If you have any further questions or concerns, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.

      Answered by Toshiba Product Expert

  • QuestionDoes this tv come with a remote control or do I have to buy one separately?

    Asked by CECE81.

    • Answer Yes with remote

      Answered by user889709

  • QuestionI'm interested in the open box version (rated "excellent" by BB), but I don't want a floor model. Are any of these open boxes floor models?

    Asked by Anonymous.

    • Answer Hi Toshiba Customer, Thank you for your interest in the Toshiba 55C350NU. We recommend reaching out to BestBuy. If you have any further questions or concerns, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.

      Answered by Toshiba Product Expert

  • QuestionIs fubo available in the App Store for this tv?

    Asked by Footballislife.

    • Answer Hi Toshiba Customer, Thank you for your interest in the Toshiba 55C350NU. The Fubo TV app is available on this unit. If you have any further questions or concerns, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.

      Answered by Toshiba Product Expert

  • QuestionIs this a Roku tv

    Asked by Anonymous.

    • Answer No it’s a Amazon Fire TV

      Answered by user937845

  • QuestionHow far apart are the mounting holes for a wall mount

    Asked by Pasquali.

    • Answer Hi Pasquali, Thank you for your interest in the Toshiba 55C350NU. Any wall mount that conforms to the 200 x 300 VESA stand pattern will work with this TV. If you have any further questions or concerns, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.

      Answered by Toshiba Product Expert

  • QuestionWhat is he size of the hard drive?

    Asked by Buck.

    • Answer Hi Toshiba Customer, Thank you for your interest in the Toshiba 55C350NU. This unit has 2 GB of RAM and 16 GB of ROM. If you have any further questions or concerns, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.

      Answered by Toshiba Product Expert

  • QuestionAre these TV's "TAA" Compliant?

    Asked by Cutter.

    • Answer Thank you for your question. The Toshiba Tv 55" C350 Series (model 55C350NU) is not TAA‑compliant. Sudeep| Team Toshiba

      Answered by Toshiba Customer Care

  • QuestionThe screen on my tv goes black, sound is still working, but picture goes away. TV is only about two weeks old. The only thing that corrects it is to unplug Tv and set it up again. This gets very annoying everyday. Any suggestions?

    Asked by Princess.

    • Answer Hi Toshiba Customer, Thank you for your interest in the Toshiba 55C350NU. We encourage you to reach out to our dedicated support team directly at 1-888-407-0396 or email us at Support@Toshibatv-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Toshiba Support Team.

      Answered by Toshiba Product Expert

  • QuestionWill this TV work with my DirecTV remote?

    Asked by Skim.

    • Answer Hi Skim, Thank you for your interest in the Toshiba 55C350NU. You would need to enable the CEC feature. If you have any further questions or concerns, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.

      Answered by Toshiba Product Expert