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Did you go in on your TV setting and find the Alexa App? I think that is how I got mine to work.
Sorry, there was a problem. Please try again later.We had a similar problem with connecting the echo dot; however, we called Amazon, & they walked us through it within 15-20 minutes. It now works very well.
Sorry, there was a problem. Please try again later.To link your Alexa enabled device (Echo) to the Fire TV Edition television use the Alexa app. If you are using the smartphone app, go Home > Menu > Settings > Video and TV > Fire TV and follow the on-screen instructions. For more information about the Alexa commands please visit: https://www.amazon.com/gp/help/customer/display.html?nodeId=202174250 David M. - Toshiba Support
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