Questions & Answers

Q: QuestionI just set up my tv and I cannot get any of my regular channels. Are there instructions on how to do this? I tells me to connect to my antenna, I have the cable hooked up but it still isn't able to find the channels.

Asked 5 years ago by CableChannelSetup.

• A:Answer To do a Channel Scan on the Fire TV Edition television go: Home > Settings > Live TV > Channel Scan. For product support please call 1 (855) 527-2411 available from 8 am to 9 pm CT everyday. David M. - Toshiba Support

  Answered 5 years ago by Toshiba Customer Care

  
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Q: QuestionHow much does this tv weigh?

Asked 6 years ago by Mkgg.

• A:Answer The weight with stand is 33.1 lbs. David M. - Toshiba Support

  Answered 6 years ago by Toshiba Customer Care

  
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Q: QuestionIs there a point to buying this tv if I already have a 4K firestick? Other than eliminating the extra device having to be connected to the TV, what's the benefit? Should I just get a TV in this price range with better specs & just keep using my firestick

Asked 6 years ago by Nick.

• A:Answer Yes, the point is to save money. Amazon essentially subsidizes the cost of the TV to get you to be in their ecosystem where you will presumably pay them back over time buying their content. The price for this TV is significantly less than a comparable TV without Fire built in.

  Answered 6 years ago by Jeff

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Q: QuestionCan this be hung on the wall?

Asked 6 years ago by Bellabond.

• A:Answer Yes, the VESA Mounting Pattern is 400 × 200 – M6 x 25 mm type screws (4 pcs). David M. - Toshiba Support

  Answered 6 years ago by Toshiba Customer Care

  
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Q: QuestionDoes this tv support bluetooth headsets and hearing aids? If so will can you hook to both at the same time?

Asked 6 years ago by bluetooth.

• A:Answer The Fire TV Edition television features built-in Bluetooth so you can pair your wireless headphones. To pair a device, go to Settings > Controllers and Bluetooth Devices > Other Bluetooth Devices. Only one audio device can be connected at anytime. David M. - Toshiba Support

  Answered 6 years ago by Toshiba Customer Care

  
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Q: QuestionDoes this tv support screen mirroring to my phone?

Asked 6 years ago by Moe.

• A:Answer The Fire TV Edition television does not support screen mirroring. Connect a streaming device that supports it using HDMI. David M. - Toshiba Support

  Answered 6 years ago by Toshiba Customer Care

  
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Q: Questioncan this be wall mounted

Asked 10 months ago by mistic1.

• A:Answer Yes

  Answered 9 months ago by JesusR

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Q: QuestionWhat is best for a flash drive ~64GB to use as an external storage device *for a Fire TV*. It has to be usable on an older Fire TV: Model: TOSHIBA_55LF711U20 Fire TV Home Version 6540146.1 Software: Fire OS 6.7.0.6 Storage 5.27 GB Internal

Asked 1 year ago by Anonymous.

Q: QuestionAm I able to purchase a replacement stand?

Asked 1 year ago by replacementstandforv.

Q: QuestionTvv wil not turn on , replaced remote batteries, unplugged everything, plugged back up, getting pwoer.

Asked 1 year ago by gigi.

• A:Answer Motherboard or main controller failed

  Answered 1 year ago by RobertH

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Q: QuestionWhat size screws are required for wall mounting

Asked 1 year ago by DECHERE.

Q: QuestionWhere can I get a replacement stand or replacement legs?

Asked 1 year ago by Jay.

Q: QuestionWhat is the remote code for Urdu-8790L-TWKY remote

Asked 2 years ago by Anonymous.

Q: QuestionWe are wondering if this TV has a camera?

Asked 2 years ago by Kurmic.

• A:Answer No I don't believe it does. At least mine doesn't

  Answered 2 years ago by MsTony

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Q: QuestionTV will not turn on? Please help

Asked 3 years ago by tahokid.

Q: QuestionLost remote so can I do any functions without the remote?

Asked 3 years ago by Anonymous.

• A:Answer Download Amazon app store fire tv remote. As long as both tv and phone on same wifi you can do almost anything you can do with remote. Bonus you can use a keyboard to type in any search.

  Answered 2 years ago by MsTony

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Q: Questionhow to connect a sound bar

Asked 3 years ago by Anonymous.

Q: QuestionI have a Toshiba Fire TV 55 inch 4K Ultra HD. I understand that you CANNOT screen mirror to the Toshiba from an iPad! Is there an APP that I can download from the Apple store that will enable screen mirroring from my Apple iPad to the Toshiba 55” TV?

Asked 4 years ago by Finbarr.

• A:Answer The best workaround I've found (for Android at least since it can be difficult to cast or mirror with it as well.) Is to go in with you tube and use the cast option that shows on there. I had found one other way that worked but after doing a factory reset I couldn't find it remember what I used before. Switched phones about same time so didn't have whatever app on either one anymore.

  Answered 2 years ago by MsTony

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Q: QuestionI bought Toshiba fire tv since six months a go he stop workin a lot off time and back but now it completely not working what should i do?

Asked 4 years ago by Tamer.