Questions & Answers

Q: QuestionDoes this system work with Amazon Alexa?

• A:Answer Yes, this system works with Amazon Alexa.

Q: QuestionAre parental controls available on this router system?

• A:Answer Yes, parental controls are available for this router system.

Q: QuestionWhat kind of warranty does this product have?

• A:Answer This product has a 2 year limited warranty for parts and labor.

Q: QuestionIs a modem required for most internet service providers?

• A:Answer Yes, a modem is required for most internet service providers.

Q: QuestionWhat is the maximum Wi-Fi coverage area?

• A:Answer The maximum Wi-Fi coverage area is up to 7,800 Sq. Ft.

Q: QuestionDoes this router have a guest network feature?

• A:Answer Yes, this router has a guest network feature.

Q: QuestionWhen will this product be released? The "release date" on this page has been repeatedly pushed back, and if it is not going to be available soon I will have to give in and buy another router to replace my dying one

Asked 3 years ago by Someone.

• A:Answer Same,, it's being pushed back many times! please TP-Link, you need to change no your web site that it's coming soon not available now or "Buy Now" and then you can't buy anywhere. Just make it a pre-order item so as soon as it comes out we get it!

  Answered 3 years ago by Anonymous

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Q: QuestionCan I connect a USB SSD drive to one of the satellites and then have access to it like a NAS?

Asked 1 year ago by GDubb.

• A:Answer I have a USB 5TB SSD plugged into one of my nodes, and am able to access it from most of my devices.

  Answered 1 year ago by StephenWVerified Purchase

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Q: QuestionFor the BE95 it comes with 2 units, can you purchase an addition satellite for more coverage ? If so where and how much? I don't see an additional satelittes for sale on Best Buys website.

Asked 3 years ago by Alan140.

• A:Answer Single unit and 3-packs are now available. I see the three pack on BestBuys website and the single elsewhere.

  Answered 2 years ago by Anonymous

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Q: QuestionAbout how may units can you have other then 3?

Asked 2 years ago by Charle.

• A:Answer In most cases, for optimal performance, we recommend no more than 6 Decos in a single network. A Maximum of 10 Decos while using wireless backhaul is possible, but performance may be hindered. However, if using Ethernet backhaul, more than 10 is possible, with less network hindrance - depending on how many are using Ethernet backhaul versus wireless.

  Answered 2 years ago by TPLinkSupport

  
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Q: QuestionI have a 20,000 sq foot house - how many satellites can I have with this system ?

Asked 2 years ago by Bighousewifi7.

• A:Answer Hi, great question! Deco Mesh Wi-Fi Systems support up to 10 Deco nodes (including the main Deco) if strictly using Wi-Fi Mesh Backhaul only. However, there is no limit to how many Deco nodes you can use if using the Ethernet Backhaul option.

  Answered 2 years ago by TPLinkSupport

  
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Q: Questioncan i have separate wifi6E, wifi7 ssid ?

Asked 3 years ago by KenL.

• A:Answer I have 3 SSID's on mine; one for 2.4 and 5ghz, one for 6E devices, and one that combines 6E and 7 that may change when there are alot of wifi 7 devices out there, but as of right now, there is no need for a seperate wifi 7 SSID

  Answered 3 years ago by wase4711Verified Purchase

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Q: Questionif I go for wired ethernet backhaul, are both the 6 Ghz (split) bands available to the clients?

Asked 1 year ago by nakenergy.

• A:Answer No only one 6GHz band is available for client devices.

  Answered 1 year ago by TPLinkSupport

  
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Q: QuestionWhat type of fiber (single mode, multi mode, etc) and SFPs will worth with these units as the wired backhaul?

Asked 2 years ago by BigR.

• A:Answer Hi! The Deco BE95 supports the industry standard SFP+ connector type, so it is compatible with SFP+ modules (multi and single mode). Yes, it can be used as the wired backhaul.

  Answered 2 years ago by TPLinkSupport

  
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Q: QuestionI would like to put one unit in an outdoor shed that is about 100 feet away from my house. What is the recommended operating temperature for this unit? The main unit will be inside my home. Thanks.

Asked 3 years ago by Chaz351.

• A:Answer A 100 feet from the main unit, unless they are connected by Ethernet will be too far to place the satellite node. The operating environment is: Operating Temperature: 0°C~40°C (32 °F~104 °F) Storage Temperature: -40°C~60°C (-40 °F~140 °F) Operating Humidity: 10%~90% RH Storage Humidity: 5%~90% RH For a range like this you might want to look at the Deco X50-Outdoor. Its not WiFi7 but it is a WiFi6 node designed to operate in outdoor environments and have antennas designed for a wide broadcast zone.

  Answered 3 years ago by TPLinkSupport

  
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Q: QuestionDo I have to buy modem or does AT&T internet havr one

Asked 2 weeks ago by Anonymous.

• A:Answer That will depend on your ISP and their connection hardware requirements. Please note that this Deco is not a modem, so if your ISP requires a modem, you will need to procure one compatible with your Internet plan and connect it to the main Deco node using an Ethernet cable.

  Answered 2 weeks ago by TPLinkSupport

  
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Q: QuestionIs it possible to manually change the channel width of the 2.4 ghz band on this router (BE33000)? If not, is there a Deco WiFi 7 that does?

Asked 7 months ago by MisterBig.

• A:Answer Hi MisterBig, Yes, the Deco BE95 supports changing both the Wi-Fi Channel and Wi-Fi Channel Width, as long as its firmware is fully up to date. For more information on how to use this feature, please see our FAQ: https://www.tp-link.com/us/support/faq/4407/

  Answered 7 months ago by TPLinkSupport

  
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Q: QuestionIs there an option to fail over to a backup internet connection, such as a T-mobile 5G home internet device?

Asked 1 year ago by Scott.

• A:Answer Hello Scott, No not at this time.

  Answered 1 year ago by TPLinkSupport

  
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Q: QuestionWhat is the IP range for the router?

Asked 1 year ago by armypilot.

• A:Answer Hi Tommy, The IP range of the router depends on the type of subnet you employ. The Deco app allows you to select between various masks and subnet types, allowing for powerfully flexible network control and configuration.

  Answered 1 year ago by TPLinkSupport

  
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