Questions & Answers

Q: QuestionIs the security camera weatherproof?

• A:Answer Yes, the security camera is weatherproof with an IP65 rating.

Q: QuestionWhat is the motion detection range for the camera?

• A:Answer The motion detection range for the camera is 29.5 feet.

Q: QuestionWhat type of memory card does the camera use?

• A:Answer The camera uses a microSD memory card.

Q: QuestionWhat is the video resolution for this camera?

• A:Answer The video resolution for this camera is 4K (2160p).

Q: QuestionDoes this security camera have audio capabilities?

• A:Answer Yes, this security camera has two-way audio communication.

Q: QuestionDoes this camera require a monthly fee?

• A:Answer No, this camera does not require monthly fees.

Q: QuestionDoes this record 24/7 or only for events?

Asked 3 months ago by SCgranny.

• A:Answer Hi SCgranny, The Tapo C660 Kit primarily offers event-based recording at full video framerate. However, this model also supports the 24/7 Capture Feature, allowing the camera to take capture frames at select intervals (typically significantly less than full framerate, such as 1 frame per X seconds). This allows the camera to not only rely on its PIR sensor but also make use of its intelligent detection algorithms to determine whether a captured frame contains an event trigger, then wake the camera and record at full video framerate. For more information on how to make use of the 24/7 Capture feature, we suggest visiting our FAQ: https://www.tp-link.com/us/support/faq/4462/

  Answered 3 months ago by TPLinkSupport

  
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Q: Questioncan I add a larger SD card?

Asked 6 days ago by Rick.

• A:Answer The Tapo C660 Wireless Pan-Tilt 4K Security Camera supports microSD cards (sold separately) up to 512 GB.

  Answered 3 days ago by TPLinkSupport

  
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Q: QuestionWhat 512 micro sd card (brand, or specifications, please) would perform optimally (minimum delay) with this camera?

Asked 3 weeks ago by Astrodek.

• A:Answer Generally, we recommend a high-quality microSD card from a reputable brand that offers high-speed read/write performance and designed for high endurance.

  Answered 3 weeks ago by TPLinkSupport

  
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Q: QuestionIs there a microSD card included?

Asked 2 months ago by Kathy.

• A:Answer No, microSD cards are sold separately.

  Answered 2 months ago by TPLinkSupport

  
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Q: QuestionCan the camera be mounted on the ceiling

Asked 3 months ago by Dennis.

• A:Answer Hi Dennis, The Tapo C660 Kit is designed for wall-mount and eave-mount applications. Depending on how you want to mount it on the ceiling, it may be possible. For more information and diagrams, please refer to the Mounting Section of the Tapo C660 Quick Install Guide: https://www.tp-link.com/us/document/33423/

  Answered 3 months ago by TPLinkSupport

  
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Q: Questiondoes this wireless solar cameras have 55' detection range ? Will it record events triggered at 50-55 ' range ? Thanks

Asked 4 months ago by David.

• A:Answer Hi David, The Tapo C660's Motion Detection Range is 29.5 feet, which is standard for PIR sensors. However, newer Tapo battery cameras can leverage the 24/7 Capture feature, which detects changes in the overall image per capture. This can help facilitate detections at potentially greater distances, provided the activity occurs during the capture interval, detection zone, and is a currently active detection type.

  Answered 3 months ago by TPLinkSupport

  
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