“Have basic international (comes with your tracfone) and have used to call English family for years. Now call is restricted . Why? Have been told I need to buy a card. What do I need to do? Will I now have to pay extra to call .”
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Hi. This is April from TracFone Wireless. Yes, you will now need to purchase the $10 Global Calling card in order to call your international destination. If you have clarifications, please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.
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