“Hello, I am in Europe visiting my son and need to top up my USA tracfone so I don't lose the number. Is this possible from Europe? All Tracfone online searches come up with "error". Thank you, Marie”
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Hi. This is Arianne from TracFone Wireless. Apologies for the inconvenience you've encountered. Our website will not work in Europe. You can ask someone who is currently located in the USA to purchase a plan for you. For further assistance, you can chat with us at https://www.tracfone.com/support/contact-us. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.
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