A:AnswerYes, you are correct, I am doing the same exact thing. - - - - - - BUT check on the Tracfone APP on your phone to see if it still says that your enrolled in the AUTO REFILL, mine still says its ok, BUT my friend's phone for some strange reason was knocked off the Auto Refill and the website have erased the previous transaction so they can't just enroll in the Auto Refill because there is NO Transaction history to "Auto Refill" to. - - - - - So they will have to re-buy the $19.99 / 90 Day Plan and activate the Auto-Refill at that point. Very Frustrating!
A:AnswerHi. This is Ramel from TracFone Wireless. Yes. Your phone number and remaining minutes can be transferred to the new phone. You may purchase the $10 Global Calling Card to call other countries.
A:AnswerHi. This is Cristy from TracFone Wireless. The $99.99 Basic Phone card comes with 400 minutes (for talk, text, and data) and 365 service days. If you have used all the minutes included for talk, text, or data, you will have to add and redeem a new plan to access the internet, make and receive calls or texts. Should you need assistance, please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. Thank you.
A:AnswerHi. This is Frank from TracFone Wireless. Yes, you can purchase the service plan online and have it as a gift to another TracFone customer. Thank you.
A:AnswerHi. This is Katrina from TracFone Wireless. If your phone is already active with TracFone service, you can purchase this plan. But, if not, we have to check first if your phone is compatible to be used with TracFone. Please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. Have a great day!
A:AnswerHi. This is Katrina from TracFone Wireless. You can purchase two 365-day airtime card and add both plans at the same time. But please remember that our airtime cards are only good one year from the day it was purchased. Thank you!