“I got a Moto G pure phone from Tracfone and have now spent five days on another phone with TracFone trying to get it to work with no sucess, Tracfone said it is activated and has a new phone number but no one there can get it to work, what can I do?”
Answer This Question![Tracfone - $99.99 Basic phone, 400 minutes for Talk, Text & Data 365-Days - Prepaid Plan (Email Delivery) - White [Digital]-Front_Standard](https://pisces.bbystatic.com/prescaled/500/500/image2/BestBuy_US/images/products/0f272fbf-4af0-4024-9452-67bbe28d9c75.jpg;maxHeight=100;maxWidth=60)
1-1 of 1 Answer
Hi. This is Arianne from TracFone Wireless. We're sorry to know that. Allow us to check what is going on in your account. Please copy this link https://www.tracfone.com/support/contact-us and paste it on a new window to chat with us. We are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.
Sorry, there was a problem. Please try again later.