“I have a unlocked phone. And will activate it with a tracphone sim card and $30 monthly plan. How do you activate this if your phone is not active yet? Is it active as soon as you put in sim card? So you can add $30 plan?”
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Hi. This is Frank from TracFone Wireless. It will activate with the TracFone Bring Your Own Phone SIM card and monthly plan as long as it is compatible with our service. If your phone is compatible with us, you can insert the SIM card and start activating it on our website or by texting the word Activate to 611611. You may also contact our customer service to assist you with the activation of the SIM on your device. Compatible phones for Bring Your Own Phone Program includes: For GSM, we support any unlocked phones, AT&T compatible or T-Mobile compatible phones that operates in 850 and 1900 MHz bands. For CDMA/WCDMA, you will need to have the serial number of the phone in order to check the phone's compatibility on our website. To check your phone's compatibility, you can text the word BYOP to 611611. Should you have further questions or concerns, please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
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