“I ordered a 4G Tracfone to replace my old 3G Tracfone. I am uncertain in what order to do things to transfer the old number. Do I activate the phone before I purchase a 4G service plan, or do I purchase a 4G plan first?”
Answer This Question![Tracfone - $25 Smartphone Unlimited Talk & Text plus 2GB Plan (Email Delivery) - Blue [Digital]-Front_Standard](https://pisces.bbystatic.com/prescaled/500/500/image2/BestBuy_US/images/products/6391/6391543_sd.jpg;maxHeight=100;maxWidth=60)
1-1 of 1 Answer
Hi. This is Frank from TracFone Wireless. You can transfer your old number as long as it is active without adding a new service plan to the new device. You can also buy the service plan for the new phone and add it after transferring the old number. For further questions or concerns, copy this link http://bit.ly/2qdrKHH and paste it on a new window to chat with us. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM EST to 11:45 PM EST. Thank you.
Sorry, there was a problem. Please try again later.