A:AnswerDon’t know about downloading, but you can call Tracfone, give them the phone number and the card number (or a credit card number if you’ve not yet bought a card) and the agent should be able to put the value on the phone account.
A:AnswerHi. This is Katrina from TracFone Wireless. We are sorry to hear that you feel this way. It's important that you have a satisfying experience with the services you are being provided. We're more than happy to investigate this matter with you. Please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. Have a great day!
A:AnswerHi. This is Katrina from TracFone Wireless. Yes. If you add this to a basic phone, your minutes for call and text will be deduced if you use the browser. If you add this plan to a Smartphone, you will receive minutes for call, text, and data.
A:AnswerHi. This is Katrina from TracFone. We can help you add the minutes that you have. Please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. Have a great day!
A:AnswerI got a 16 gb unlocked Samsung smartphone from Best Buy for under $35 about six months ago. It's a backup, so I have used it very little, but it holds a charge for a couple of days and otherwise seems to work fine.
A:AnswerHi. This is Janet from TracFone Wireless. In order to fully address your query, please chat with us at http://bit.ly/2qdrKHH. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information.
A:AnswerWorked for me. Tracfone offers both styles of sims to start. Verizon is CDMA. AT&T uses GSM. Using the Tracfone CDMA sim when setting up will most likely be using the Verizon network.
A:AnswerHi. This is Frank from TracFone Wireless. You can purchase an airtime card online or go to the nearest retail store. You may also text the word BUY to 611611. In case you need assistance, please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. Thank you.
A:AnswerHi. This is Ryan from TracFone Wireless. Thank you for bringing this up to our attention, your business with us is greatly appreciated. If you're getting this kind of message on your phone it means, that you are not connected with the network or your device cannot find a signal. This issue prevents you from making calls, sending texts, and other network functions. To fix this you can simply turn your device on and off. If issue persist, please do not hesitate to contact us. For assistance, please contact us via this link https://www.tracfone.com/support/contactus, or text the word HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.
A:AnswerHi. This is Francis from TracFone Wireless. We would like to extend our sincerest apologies for the bad experience with our service. Please know that this is not the kind of service we want our customers to experience. In regards with our rules, we are sorry to inform you that we can no longer reinstate your phone since it's already expired, but kindly allow us to take a closer look at what's going on and ensure there is a resolution for you today. Kindly contact us via chat at https://www.tracfone.com/support/contact-us. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.
