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Hi. This is Janet from TracFone Wireless. Thank you for your concern. This will be escalated to our Marketing Team for deliberation. Should you have other comments or suggestions, feel free to chat with us at http://bit.ly/2qdrKHH. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Have a nice day!
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