“If I don't use any minutes in the 90 days, or data, do I lose them?”

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• This is Redje from Tracfone Wireless. Generally, with Tracfone service plans, if you don't use any minutes, data, or texts before your service end date, you do risk losing them. Here's a breakdown of how it typically works: Service End Date: Your Tracfone service comes with a specific service end date. To keep your service active and retain any remaining balance, you need to add a new service plan before this date.   Losing Balance: If your service end date passes without adding a new plan, your service will be deactivated, and you could lose any unused minutes, data, and texts associated with your previous plan. Grace Period: Tracfone sometimes offers a short grace period after the service end date to add a new plan and potentially recover your remaining balance and phone number. However, this isn't guaranteed and the duration can vary.   Unlimited Carryover®: If you maintain active service, Tracfone's Unlimited Carryover® feature ensures that your unused minutes, texts, and data will not expire. This means as long as you add a new service plan before your current one expires, your balances will carry over.   Therefore, to avoid losing your minutes and data, it's crucial to add a new service plan before your current 90-day period ends, even if you haven't used any of your current balance. You can usually find your service end date in the Tracfone app or on the Tracfone website when you log into your account.

  Answered by NET10 1 year ago

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