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Hi. This is Frank from TracFone Wireless. Yes, you can try to ask someone from the store to help you with the transfer. Should you need assistance, please copy this link http://bit.ly/2qdrKHH and paste it on a new window to chat with us. Our representatives are available Monday-Sunday from 8:00AM to 11:45PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
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