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Hi. This is Ryan from TracFone Wireless. Thank you for bringing this up to our attention, your business with us is greatly appreciated. If you're getting this kind of message on your phone it means, that you are not connected with the network or your device cannot find a signal. This issue prevents you from making calls, sending texts, and other network functions. To fix this you can simply turn your device on and off. If issue persist, please do not hesitate to contact us. For assistance, please contact us via this link https://www.tracfone.com/support/contactus, or text the word HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.
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