A:AnswerHi. This is Katrina from TracFone Wireless. We're sorry for the trouble you may have experienced in trying to activate your new phone. We understand how you feel. Let's go over all the details and options together to resolve this issue. Please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. Have a great day!
A:AnswerHi. This is April from TracfFone Wireless. Unfortunately, TracFone cannot be used outside of the United States, Puerto Rico, Hawaii, Alaska and the U.S. Virgin Islands. The reason is there is still no services provided outside these areas and unauthorized use of TracFone may result in immediate discontinuance of service. Thank you.
A:AnswerHi. This is Frank from TracFone Wireless. Thank you for taking the time to ask an inquiry. We would like to learn more about the details of your question so we can provide the correct information. For further assistance, please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. We're available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
A:AnswerHi. This is Cristy from TracFone Wireless. The $19.99 service plan provides 60 minutes for talk, text and data with 90-day plan. The usage numbers represent what your data minutes can accomplish for only one data activity. Calculations are based on: 1024kb = 1MB. 1024 MB = 1GB; Average web page 1,249kb; Average email 75K; Photos at 6MP = 1.6MB; Average Facebook session 15 min = 5MB; Google Maps 10min = 6MB. These numbers may vary. For more information, please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. We're open Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also text HELP to 611611. Thank you.
A:AnswerTracFone has a function in the phone to allow you to check your phones minutes, texts, and data balances. Also, you can go to the TracFone website and enter your phone number to get your current balances. We have been using tracfones 2004 and have always found them to be a good fit for us. They have evolved significantly and the service now is really quite good.