“Can you call canada from the U.S. with this phone and reactivate it the following year or do you need a new SIM card to reactivate.”
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Hi. This is Janet from TracFone Wireless. While within the US, you can call Canada from this phone as long as it is active with our service. As long as the SIM card that came with the phone is functional, there is no need to acquire a new one. For further assistance, feel free to chat with us at http://bit.ly/2qdrKHH. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information.
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