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  • QuestionWhy can't I text on this phone ? I can't even get it to type words.

    Asked by Bob.

    • Answer Hi. This is Jhyzel from TracFone Wireless. Apologies for this inconvenience. The inability to text on your TracFone BLU Flex 8GB Prepaid, including the inability to even type words, could be due to several factors such as insufficient signal, account issues, software glitches, or hardware problems. For the meantime, these are the things you can do, for texting issues on your TracFone BLU Flex 8GB Prepaid could be to restart your phone. This can often resolve minor software glitches that may be interfering with texting functionality. For further assistance, please send us a DM on our Social Media Platforms. Thank you!

      Answered by TracFone Wireless

  • QuestionI am looking for a flip phone with a speed dial for my 99 year old mother to be able to call me

    Asked by snk.

    • Answer Hi. This is Junry from TracFone Wireless. You can visit our website or you can directly call or chat us to have an affordable phone to your mom. To better assist you please contact us via this chat link https://www.tracfone.com/support/contactus. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.

      Answered by TracFone Wireless

  • QuestionWhat kind of software does this phone have? What kind of apps can I get on this phone?

    Asked by RecordRacer.

    • Answer Hi. This is Jhyzel from TracFone Wireless. The Tracfone - BLU Flex 8GB Prepaid phone utilizes the KaiOS operating system, offering a more limited app selection compared to Android or iOS, with a focus on essential apps and a user-friendly interface. To further assist you, please send us a DM on our Social Media Platforms. Thank you!

      Answered by TracFone Wireless