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Hi. This is Jhyzel from TracFone Wireless. Make sure to check the compatibility of your device first through this link https://www.tracfone.com/kyop. Additionally, the device you are trying to use must be unlocked for you to use our SIM Card. If you have any other questions or concerns, kindly contact us via this chat link https://www.tracfone.com/support/contactus. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.
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