“I currently have a 3G Sky Galaxy triple minute phone. I have purchased a 5G Samsung non-triple cell. I was told if I purchase a new sim card that I could keep my triple minutes plan. Is this true? Will I void my warranty if I open my phone up to do this?”
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Hello. This is Redje from TracFone Wireless. To answer your question, yes. Do not worry! Please feel free to contact us. Please chat with us at https://www.tracfone.com/support, so we can provide a concrete resolution for this issue. We are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also text HELP to 611611 to use our self-service menu.
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