“I want to be able to transfer my pictures onto my computer. Does this phone do that? tried and my computer says it needs to be unlocked. Don't know how to do this. There is a picture of a lock on top of the screen. How would I do this?”
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Hi. This Katrina from TracFone Wireless. We're sorry for the trouble this has caused you. You have to unlock the device first before you can transfer your photos to the computer. Allow us to help you. Please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. Have a great day!
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