“My mother has no internet or computer so does she need to have a tracfone acct to activate the phone or can she activate it from the phone itself. She will be using prepaid phone cards to use the phone”
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Hi. This is Frank from TracFone Wireless. She does not need to have an account to activate the phone since we will create it once she activate the device. She can try to activate it by texting the word ACTIVATE to 611611 and follow the instruction sent via SMS or visit the TracFone Wireless website. She may also contact one of our customer service representative in order to assist her. For further assistance, please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. Thank you.
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