“My elderly husband wants to be able to make and receive callsl easily. Is navigation easy for these functions. He does not text but will he be able to receive texts? He buys 1200minutes a year his renewal period starts 9/22//22…still has over 500 left.”
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Hi. This is Franz from TracFone Wireless. We're sorry for the inconvenience this may have caused you. Allow us to check what is going on in your account. Please copy this link https://www.tracfone.com/support/contact-us and paste it on a new window to chat with us. We are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.
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