“i'm on my second LG stylo 5 in two years and this one is dying( screen fades out) and tracfone wont help because they have already replaced it once. LG was no help either.”
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Hi. This is Franz from TracFone Wireless. Thank you for reaching out to us. In order for us to check if the phone is replaceable, we need to check your account first. For more information, you can copy this link http://bit.ly/2qdrKHH or paste it on a new window for chat support. We're open Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. We will be happy to assist you.
Sorry, there was a problem. Please try again later.Hi. This is Marie from TracFone Wireless. Our sincere apologies for the problems that you went through with your phone. Please know that we're here and eager to help you. To help you with this, kindly contact us via this chat link https://www.tracfone.com/support/contact-us. We are open Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.
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