“I'm using a 15W charger on my Samsung Galaxy A03s phone but I get the following message: "Slow charging. For fast charging use correct charging unit.". What do I need to do to get a faster charge? The same charger gives me a fast charge on my Galaxy A23.”
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Hi. This is Franz from TracFone Wireless. Some phones make it easier than others and they will display "fast charging" or "charging rapidly" on the lock screen. This confirms that your phone is being fast-charged. If your phone doesn't show any visual cues for fast charging, you can install an app like Ampere. It can help you measure the rate of charge. 15W is fast charging, however, today's fast charging smartphones range anywhere between 18W to 120W worth of power, with charge times ranging from 20 minutes to just over an hour. For further assistance, kindly contact us via this chat link https://www.tracfone.com/support/contactus. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
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