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Hello. This is Charinadelle from TracFone Wireless.Regarding your concern, you will be able to unlock your device if you have 60 days of paid and active service. To better assist you, kindly contact us via this chat link https://www.tracfone.com/support/contactus. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word UNLOCK to 611611.
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