“I have too many unlock attempts. On my phone, so cannot use it. don't know how I did that and don't know how to fix Please Helpppppppppppppppppp I need my phone Thanks bunches Nancy short version if possible”
Answer This Question
1-2 of 2 Answers
Simply, contact Support using another phone.
Sorry, there was a problem. Please try again later.Hi. This is Franz from TracFone Wireless. We are sorry to hear that your phone is locked due to many unlock attempts. We know how frustrating it is to have a non-working phone. If you have locked your smartphone and forgot the pattern or password or any other type of password, then you can unlock it by doing a factory reset of your phone by using hard to reset it. This will restore the phone to factory settings; therefore, all information store in the phone will be deleted. Contacts, Calendar, and Gmail may be recovered if the phone was previously synchronized with a Google Account. For assistance, kindly contact us via this chat link https://www.tracfone.com/support/contactus. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you for still doing business with us.
Sorry, there was a problem. Please try again later.