“I have nerve damage to both hands and need a phone with no outside rim buttons.”
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Hi. This is Lea from TracFone Wireless. We are sorry to know that. No need to worry. Even though the phone includes side button, you can change the settings of your phone to access it without using the side keys. For further help, you can check the manual of the phone or contact us via this chat link https://www.tracfone.com/support. We are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also text HELP to 611611 to use our self-service menu.
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